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Terms & Conditions

Welcome to www.sassclothing.com.au, operated by Sass Collective Pty Ltd. By using our website, you agree to the terms and conditions set out below.


1. General Use

We may refuse service, cancel orders, or restrict access to the site at any time.
All content on this site is provided “as is” and may be changed or removed without notice.


2. Accuracy of Information

We strive to ensure all product information is accurate, but errors may occur.
Product images and colours may vary slightly due to screen settings.


3. Pricing & Availability

All prices are in Australian Dollars (AUD) and include GST.
We reserve the right to change prices and discontinue products at any time.


4. Orders & Payments

Order confirmation does not guarantee acceptance. We reserve the right to cancel or refuse orders.
We accept payment via:

  • Shopify Pay

  • PayPal

  • Afterpay

  • ZipPay

  • Major credit cards


5. Shipping

Orders are shipped on the next business day via Australia Post.
We currently ship within Australia and New Zealand. Delivery times vary by location.

Tracking information will be provided via email.


6. Returns

We offer refunds only, as outlined in our separate Refund Policy.
Exchanges are not available. Please refer to our refund page for full details.


7. Intellectual Property

All content including text, images, branding and layout is the property of Sass Clothing. Reproduction is not permitted without written permission.


8. Third-Party Services

We may offer services provided by third parties, including payment processors, marketing platforms, and logistics providers. Use of these services is subject to their terms.


9. Limitation of Liability

To the maximum extent allowed by law, Sass Clothing is not liable for any indirect or consequential loss resulting from your use of our website or products.


10. Governing Law

These terms are governed by the laws of Victoria, Australia.


11. Mobile Terms of Service

The Sass Clothing mobile message service (the "Service") is operated by Sass Clothing (“Sass Clothing”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Sass Clothing’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Sass Clothing through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Sass Clothing. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to Sass or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Sass Clothing mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to Sass or email hello@sassclothing.com.au.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.


11. Contact Information

For any questions or concerns, please contact:
hello@sassclothing.com.au
www.sassclothing.com.au